Tag Archives: garage door opener

Why You’re Having Trouble With Your Garage Door in Winter

Snow Covered GarageIf you have started noticing that your garage door problems seem to start when it is cold outside, you are not imagining things. There is a good possibility that this is due to the weather outside and not just your imagination. You already have a lot to think about when the weather begins to change; now you have to add caring for your garage to the list of things that you have to do. If you have small children, you may have to deal with sick kids who are home from school. We understand how upsetting it can be to now have to deal with a temperamental garage door. Well at Ahwatukee Garage Door Repair in Ahwatukee, AZ, we can give you some relief in letting you know that cold weather problems is usually something easily fixed. Although most problems are easy to resolve, there are, occasionally some circumstances that may require the assistance of a professional service provider.

Below, you will find a list of common problems that you may experience during the winter months.

Contracting Metal

If the metal contracts, the door opener will not function. The door will not go up and down. You may need to apply a force adjustment in order to fix the problem. The process is applied to the garage door opener. By consulting your owner’s manual, you should be able to handle this on your own. However, if you are reluctant to perform the job yourself, we are always here to assist you with your service needs. If we are called upon to perform the task, we’ll also perform a clean sweep of the entire garage door to make certain that there are no other problems that could impede the movement of your garage door. There are some safety precautions that you may need to implement, which the manual may not discuss. This is very important and necessary if you wish to remain safe while making the needed adjustments. The door opener has a motor. Since this is a moving part, it is even more important to remain alert while performing any repairs or adjustments.

Frozen Garage Door

 

While we may not be prone to experiencing extreme weather in Arizona, there is still a possibility that it can occur occasionally. When it does, the garage door may become frozen. The garage door can freeze if ice builds-up around the tracks. You may also notice that the door will not go all the way down to the ground due to ice. The solution to this problem is fairly easy. Clear away the frozen ice underneath the door. We know that this might be a little of an inconvenience for most people but if you need access to your garage and do not want to experience the problem of your door being stuck, you may not mind a few minutes of being inconvenienced. An easy and quick fix for this problem is to spray some cooking oil on the rubber seal at the bottom of the door. This is actually a good way to avoid the door from freezing.

Broken Gears 

When you hear the garage door opener but your door is not moving, it could be due to broken gears. This can happen with the door is frozen. Since your door is heavy, this problem is magnified because it could also strip your gears. You may not be able to determine that this is the problem on your own if you lack the knowledge and understanding about garage doors. This is what we are here for, to probe and find out what is causing the problem. If it is winter, we can usually assume that the weather is a contributing factor.

Built Up Grease 

If you have been attempting to open or lower your garage door with no success, the problem could be due to grease that has settled on your track. This grease will harden when it is cold outdoors. This will undoubtedly make it difficult for the door to roll over. A simple grease solvent applied to the track can help get things moving again. After applying the grease solvent to your track, you will then need to put a coat of silicone-based lubricant on the track; this helps your garage door to move along the track more freely. In some cases, if you have vertical track, we may need to replace it. This might be the only way to remedy the problem.

We can put together this list because these are the most common problems that our customers send us service requests to resolve for them during the winter. Prior to contacting us, there are a few things you might be able to do to find the problem on your own.

  1. Check for broken springs. If you have a spring that is broken, you will have trouble with your door lifting up. So if it is winter and you are having trouble with your door lifting up, although you may conclude that it is due to the weather, it could actually be due to a broken spring.
  1. Again, grease that has built up around your track could be the problem with your door working. You can disconnect the opener and manually open the door. Once you do this, look around to see if there is any grease on the track that you need to clear away.
  1. You might need to adjust your garage door opener’s force close setting.

In order to prevent the problem with your garage not working during the winter, you can take some preventative measures:

  1. Spray a solvent on your hinges, track, and latch. This will keep your door moving along the tracks even when it is cold outside
  1. Lubricate your pulleys and bearings regularly
  1. Keep your door hinges clean so that during colder months the door will not get stuck
  1. Rollers, springs and bearings should be sprayed with a silicone-based lubricant
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CAN’T GET YOUR GARAGE DOOR OPEN OR SHUT? DON’T FRET. HERE’S WHAT YOU CAN DO!

If your garage door ever goes on the fritz, there are various reasons your garage door is out of whack. Some are simple; some are complex. But don’t waste your precious time going into a panic. There are plenty of steps you can take. garage_door_not_opening_large

Problems and Solutions

What if the garage door goes down all the way, but then opens again? The open-and-close limit settings of your garage door opener are likely failing. The settings instruct the garage door opener on how far the garage door should go before it shuts all the way down. If it’s set too high, the door will touch the ground before the opener thinks it should, presuming that the door is hitting an object in its path. If so, it will reverse so it won’t crush it. Follow the operator’s manual to find out how to set the open-and-close limits.

 

What if the garage door won’t close? The garage door has a photo sensor eye on each side. Between them is an invisible beam, which, when broken, prevents the garage door from shutting. Look closely to see whether they’re grimy or misaligned. Depending on which brand and style of sensors you have, if the light’s blinking, there’s something wrong. Or, if you have sensors with red and green lights, the red one often indicates that it’s not fully functioning.

An additional sensor problem might be the wiring. Inspect the sensors’ connections, making sure the wires aren’t corroded or loose. Another likelihood is that there’s a short in the wiring somewhere, which can result from a staple used during the initial installation; over time, vibrations can lead to a disconnect. Wires can also eventually stretch, resulting in disconnection.

What if your garage door doesn’t open? Then probably the springs are failing, not remaining contracted as they should. Try shortening the cables with a bracket to add tension on the springs. If your garage door has one or two torsion springs, one or both are probably broken. Don’t adjust the garage door yourself! If incorrectly serviced, a garage door spring can cause serious injury or even death. The cables, drums, or bottom brackets might also need adjusting. Or, the springs may require replacement. Either way, it’s a good idea to hire a dependable garage door professional. If you live anywhere in Ahwatukee, Arizona, consider a reputable local garage door company such as Ahwatukee Garage Door Repair.

Does the garage door opener run for a few seconds, then turn off? This occurs when the garage door is closed; the motor attempts but fails to lift up the door.

1.Take a close look at the track for possible obstacles.

2.Examine the springs.

3.See if your garage door is the kind with a built-in lock, because maybe it’s engaging by mistake. This typically happens on older garage doors.

Does your garage door opener run, but the garage door still doesn’t move? If there’s a power outage, your garage door opener has a disconnect switch, so you can shut or open your garage door by hand. The switch, attached to a knob or rope, can get unhooked accidentally.

1.Open or shut the garage door all the way.

2.Reattach the hook securely.

3.Try opening or closing the garage door again using the transmitter. It should work now.

Is the garage door randomly closing and opening? If your garage door opens or closes by itself, that’s both a security risk and a nuisance. Try this:

1.Check the transmitter. Be sure it’s not wedged under an object pressing down inadvertently on the control mechanism. For instance, the transmitter might be beneath an item you left in your car, or somewhere else nearby.

2.Test the transmitter’s frequency. A neighbor may actually have your same exact frequency.

Does your garage door shut part of the way, yet open again? A garage door has a reversing mechanism so it won’t smash anything in its path. The reversing instruction is activated by any objects on the floor blocking the door’s path ~ a trash can, bicycle, or box. You could see debris on the tracks ~ dirt or a minute object ~ that’s stopping the rollers from moving forward. This calls for professional attention.

Does your garage door slam down with a bang? You could have a broken tension spring, which counters the garage door’s weight. Probably the cables connected to the tension spring are broken. Either is hazardous. A garage door technician is needed.

The garage door track may be out of alignment. The metal track of the garage door must be properly aligned, or it won’t budge. Check if there are gaps between the rollers and the rail, or any bends in the rails. As time passes, the garage door’s weight compounds these issues, so hire a garage door expert, because the door is going to be gradually more dangerous to operate.

The transmitter batteries could be low. Perhaps all you need is replace them, and the garage door will open.

Avoid Future Garage Door Issues

The minimal effort required to keep your garage door in tiptop shape means that you won’t have to replace it for a good long time.

Once a month, check your garage door system’s components.

1.Replace worn parts.

2.Tighten loose bolts.

3.If you notice any odd noises when your garage door opens and closes, don’t procrastinate; investigate.

Every two years, clean your garage door.

1.Wash both sides with a sponge with mild dish soap and water, and rinse well.

2.Cleanse the sensor eyes using a dry, clean cloth.

3.Keep the area around the sensors free of cobwebs and grime.

4.If you have a steel garage door, apply car wax for cold-weather protection.

5.If you have a wooden garage door, if there’s chipping or peeling, apply a fresh coat of paint.

Schedule an annual inspection with a local upstanding garage door repair company. Pulleys, cables, springs, and wires need expert attention.

Follow a maintenance schedule routine to prolong the life of your garage door. If your garage doubles as a workshop or office, it’s important to lubricate the springs, hinges, and rollers ~ once a year, before winter comes. Otherwise, ultimately the springs will rust and the coils will bind. Use a top brand, so it won’t dry out. You only need a light coating.

HOW TO FIND A GOOD GARAGE DOOR SERVICE

Your garage door is an integral part of your home or maybe even your business. This massive wall of wood or metal, guards one of the biggest rooms you have; your garage! We use our garages to park our cars in, house our water heater, and to keep tools, trash cans, boxes and dozens of other items in. It’s easy to use our garages day in, and day out, and scarcely even think about anything going wrong. Then one day a torsion spring snaps or your opener stops working….talk about panic! Who is going to fix the problem? Are they dependable? Will it cost a lot? Do you need to take time off from work to have this fixed? How do you even know which Ahwatukee, AZ garage door repair shop to hire? Don’t worry – just read this post carefully and follow our directions. Ahwatukee Garage Door Repair will spell everything out for you simply so that you can find the right garage door shop for your particular needs.

The cart before the horse

We are going to do something different. Most people really put the proverbial “cart before the horse” when it comes to finding and using quality garage door repair. Take the Robinsons for example. They had a romantic dinner planned for days. It was celebration time since Mr. Robinson got a big promotion at work. They were dressed to the hilt and leaving early for the restaurant when they noticed that the garage door would not open. Thinking that it was just the remote battery that was low, they tried to open the garage door by pushing the wall button. Nope; no such luck! Their car was trapped in the garage! How would they get to dinner? They thought to call for help but who was open at 7 pm on a Friday night? Should they call a handyman, or a friend? If they call a garage door repair shop, which one is best?

What to really do!

The Robinsons did what most others do; they waited until they had an actual problem before calling a garage door repair shop. The trick is to do your search for one or two local Ahwatukee, AZ garage door repair shops BEFORE you need them. Have them already selected and logged into your smart phone(s) whether you need them now or not. If you never need a repair technician; great! But if you do; a pre-selected, full service, licensed professional is only a quick phone tap away at any moment!

I don’t have time for this!

You may be thinking that you are too busy to find a good garage door repair shop at the moment. The thing is; there will never be a good time to do it, and you certainly DON’T want to put it off and wait until it’s too late, and then scurry around frantically, and end up with shoddy service that you paid way too much for! Start your search using our simple guidelines and you won’t be sorry!

Look for these qualities

Start your calls and notice how the telephone is answered at each shop. Does the staff seem eager to help you, or in a hurry to get you off the phone so that they can get back to checking social media or shopping online? Do they cheerfully answer your questions or do they seem evasive and disinterested?

You’ll want your Ahwatukee, AZ garage door shop to be full service as well as insured, bonded and licensed. Full service means that they offer professional help with every part of your garage door including torsion springs, cables, rollers, tracks, pulleys, photo electric safety eyes, hinges, sections, extension springs, remotes, opener units and more. The last thing you want is to hire a company for one garage door part, only to find out that they can’t service another component.

Insist on round the clock emergency service, and not just lip service! Garage doors are notorious for having problems only on weekends or after-hours; or at least it seems that way! You don’t want to be kept waiting, either. Response times should be fast and the service technician needs to be able to come to your home or business location if your garage is at a commercial site.

Referrals

Referrals are a good thing! People remember good service and they never forget a bad experience. You can learn much by talking to friends, coworkers, family members, and neighbors. Remember that hole-in-the-wall restaurant that turned out to be a good tip? It’s the same with garage door shops. Often the best ones don’t have the silly yellow page ads or the huge billboard sign on the highway; they just quietly go about their business providing quality workmanship at reasonable prices.

BBB

The Better Business Bureau is often thought of as a government agency. It is not. It is a privately owned business of its own that relies on membership fees. Should your garage door shop of choice be a member? No; as long as they don’t have a string of unresolved complaints on their file, they don’t need to have an actual membership. The same goes for Angie’s List. They are a membership service that offers helpful tips and “reports” on their contractor listings in good standing.

More tips

Many of your better garage door repair shops offer extra benefits like 25 point safety inspections, mobile service, free price quotes and warrantied parts and labor. Remember to choose a shop that can service every part of your garage door ensemble including springs, cables, tracks, opener units, remotes and of course, the door itself.

Feel free to call Ahwatukee Garage Door Repair or any other local shop that you feel comfortable working with. Garage door problems can happen at any time so it’s best to be ready by having fast access to a trained and experienced garage door repair technician. Treat your garage door to better repair, replacement, and installation service by working a company that you like and trust.

 

IF YOUR GARAGE DOOR EVER GOES OUT OF WHACK, HERE’S WHAT TO DO!

After your garage door opens and closes thousands of times as the years pass, it’s bound to need at least some attention. There are numerous causes for the trouble you’re having. Some are simple, and some are complicated. Here are some probable issues and solutions.

design-your-garage-door

Basic Garage Door Problems

Examine the cables. Thoroughly inspect your garage door springs to see if they are broken. If they aren’t, take a close look at the cables. A cable could be loose, or it might be broken. If the cabling appears different on one side or the other, then you might require cable repair or replacement.

Does the garage door opener run for only a few seconds, but turn off? If your garage door still doesn’t move, this can happen when your garage door is closed, and the motor tries to lift it, yet it won’t budge. First, what you should do is check the springs. If the springs aren’t the problem, then look at the track for any dirt, grime, or small obstacles. If none of these is the cause, then your garage door might be the type that has a built-in lock engaging accidentally. This is often a concern if you have an older garage door.

Complicated Issues with Garage Door Springs

If one of your garage door springs breaks, it can be sudden, and your garage door will slam down with a bang. The first thing you need to do is to check to see if a spring is broken. If so, the garage door won’t work at all, and you will likely observe that the spring has been severed in pieces. Broken springs must be replaced. They have to be replaced in sets; so if one spring breaks, the second one won’t be far behind. A garage door usually weighs as much as three hundred pounds, so it is nearly impossible ~ and very dangerous ~ to try to raise it. An expert garage door repair specialist is absolutely required to do garage door spring repair or replacement for you. In-depth experience, exceptional skill, exact precision, and maximum safety are needed. Keep in mind that most often, spring repair isn’t possible, and replacement will be required.

There are two basic garage door spring types:

Extension springs go on each side of your garage door, stretched alongside the garage door’s overhead track.

Torsion springs are the kind that are mounted on the header above your garage door, with a round rod that’s connected to the garage door’s sides. Torsion springs are normally thought by the experts to be the best; yet they are also highly dangerous. They should be adjusted or replaced only by an eminently qualified garage door repair technician, who will surely follow proper safety precautions.

Additional Issues that are Very Serious

Does your garage door not go up at all? If that’s the case, then it’s likely that your garage door spring requires expert attention. When either of your garage door springs has broken, the door will soon go on the fritz, and eventually won’t open. Call a garage door repair professional right away.

Perhaps your garage door track is out of alignment. This is bad. The metal track of your garage door must be aligned exactly, or it just won’t move. Are there bends in the rails, or gaps between the rollers and the rails? The considerable weight of the garage door can compound these issues as time goes by, so if your garage door starts to fail, don’t put off servicing it, because it may soon become dangerous. Contact a garage door repair expert immediately.

Unless you’re an engineer, DON’T ATTEMPT to adjust your garage door! If your garage door isn’t correctly serviced, a garage door spring can cause injury, and even death. The garage door bottom brackets, drums, and cables might also need adjusting. Avoid any risks, and keep yourself out of harm’s way! Hire a consummate local professional garage door repair specialist whom you know you can always rely upon. If you live anywhere in Ahwatukee, Arizona, consider choosing to hire a dependable garage door repair technician, such as the mobile specialists on staff at Ahwatukee Garage Door Repair, which is open 24 hours a day, 7 days a week to assist you.

DIY

It’s essential to follow a routine schedule of garage door maintenance. If you get in the habit of keeping an eye on any signs of garage door wear and tear, you will prolong the life of your garage door. Because your garage door is the largest operating appliance of your household it’s vital to keep it in tiptop condition. Especially if you use your garage as an office, workshop, or game room, it’s even more important to keep it well-maintained.

Regular garage door maintenance doesn’t call for a lot of effort. The minimal time needed to keep your garage door in superior condition is totally worth it, because if you ever do find that you’ll have to get garage door repairs, it won’t end up costing an arm and a leg. Moreover, you likely won’t even have to replace any parts for a good number of years.

It’s a wise idea to schedule an annual inspection with a local legitimate garage door repair company. Wires, pulleys, springs, and cables, unquestionably require the extra attention of a professional.

Monthly, inspect the components of your entire garage door system. If you discover any worn-out parts, replace them. Tighten any loose bolts. If you hear odd noises when the garage door opens and closes, don’t procrastinate; investigate!

Each year before winter arrives, keep your garage door hinges, rollers, and springs lubricated. Without lubrication, the springs will eventually rust, and the coils will bind up against each other and soon break. Some garage door professionals recommend that you lubricate four times a year. Use a reputable brand, so it will not dry out. A light coating is all you will need.

AHWATUKEE GARAGE DOOR REPAIR: HOW TO TROUBLESHOOT PROBLEMS WITH GARAGE DOOR OPENERS

You have been looking forward to a relaxing weekend, but alas that’s not in the stars. As you pull into your driveway and hit the button on your opener’s remote, you quickly discover that there is an issue with your garage door opener. Sigh. Another issue to deal with. Lucky for you, you may be able to troubleshoot issues on your own. Keep reading for some pointers on how to troubleshoot common problems that may arise with your garage door opener. Don’t worry, these tips are easier than you may think!

garage-door-opener

Check Your Door

With the garage door closed, unplug your automatic opener (or pull your emergency release cord). Now, see how the door operates manually. Does the door open and close smoothly? If not, then you may have an issue with your springs, tracks or rollers – and not with your opener.

 

Issues with your remote

So, your wall switch is doing exactly what is supposed to do – opening and closing your garage door. If only you could say the same about your remote!  When you press the button, the door does nothing. It just stays put like a stubborn ant on a log (a 250lb ant that is). So what’s the issue? The door is clearly in proper working order as you have figured out from using the wall switch. Lucky for you, this may be something as simple as replacing the battery in your remote control unit. If that doesn’t work, there may be a short in your remote. But you’ll find that most home stores carry various models of garage door opener remotes. If you can’t find your particular brand – there are also universal remotes that may do the trick for you. Crisis averted.

 

The will go up, but will only come down when you press and hold the wall switch

If your garage door goes up correctly, but will only come down if you hold down the wall switch, this may point to an issue with your sensors. Do a quick check to make sure that the wall sensors are aligned correctly. The small lights on the sensors should be lit up when nothing is between them. Keep in mind, direct sunlight shining on the sensors can make them malfunction. Also, just like any other piece of equipment, the sensors do go bad and may need replacing altogether. If you notice that there is no light coming from your sensors, they may need to be replaced.

 

Garage door reverses on its own

If when you click the button to drop the garage door down, and it starts down the track then suddenly reverses and goes back up – this may also be an issue with the sensors. Give it a check – is there something blocking the sensor beams? If so, this is giving the sensors the impression that there is someone/thing there, and the sensors are working correctly by reversing the door. Clear the debris and try again – the door should operate correctly.

However, if your press the button to close the door, it closes all the way, and then starts reversing – this would point to another issue. The travel limits or force limits may be set up incorrectly, or you could be dealing with damaged tracks.

 

Garage door works intermittently

If your garage door opener seems to work when it feels like it, that is definitely an annoying issue. Perhaps in the morning it is working fine, but suddenly in the evening, the garage door is not responding correctly. This issue may be due to radio interference. Many of your household items operate using a radio frequency (such as your yard lights, ham radio and other electrical equipment). From time to time, the frequencies from these items can interfere with the proper operation of your garage door opener. To test if this is the issue, use your remote while standing close to the motor unit. If the garage door opener works correctly – then radio interference may be to blame. To troubleshoot this issue, you will have to find the source of the radio interruption, and either move it or turn it off.

 

Garage door opens and closes by itself

No, there is not a ghost in the machine. If your garage door opens and closes on its own, the cause may be fairly straight forward. A common cause may be that a neighbor has programmed their remote at the same time as yours. To troubleshoot this issue, erase all codes from your remote and reprogram it. If that doesn’t fix the issue, you may be dealing with a wiring issue. Check the wiring between the wall control and the motor unit. Faulty wiring can cause a short, which could result in the garage door opening and closing without being triggered. Another cause of this may be a defective wall unit, which would then need to be replaced.

 

Broken Springs

If your garage door will not go up, and you’ve checked the remote and motor (and found them in proper working condition) the issue may be broken springs. If you happen to be home at the time the springs break, you may hear a loud bang. The springs that hold up your garage door are working under a lot of tension, and the springs are actually what bear the load of the garage door. Doors come with one or two springs (torsion springs). If either spring breaks, the garage door opener may not be able to lift the weight of the door. Spring issues should only be fixed by a professional, so if this is the issue you’re dealing with, it is best to call a professional.

 

Hopefully this list can help you to troubleshoot minor issues that may arise with your garage door. Please remember, while some issues are fine for you to deal with on your own (changing batteries in your remote), other issues require the assistance of a professional (broken springs).  If you in the Ahwatukee, Arizona area and need help with your garage door opener, please give us a call at Ahwatukee Garage Door Repair. Our qualified technicians would be happy to help you.